Re: REG : Agent not determined if custom task used for the process levels.

Hi Aakash,

Since you have created a new custom task, so you have to adjust the UWL XML configuration on portal. You have to take assistance of Portal consultant.

Download UWL XML and add a new entry for custom task ( Just copy the TS40007953 UWL XML and just replace the TS task no) and re-register the system and clear the cache.

Modifying UWL Tasks view

How to Upload an XML file to the Universal Worklist - Business Process Expert - SCN Wiki

This will resolve your issue. Take help of Portal consultant to ensure UWL settings are correct.

Regards

Sandy