HI,
Workflow means you are deviding the process of your transaction in to steps , which can be classified by organisation structure or user.
This agent determination depends on requirement , 2 level or 3 level. You can get the agent as per your defined criteria.
When a user process a transaction (parking), it goes to predefined agent and the agent check it and opt either of two option approve/reject.
In workflow overview you can check the agent detrmination for the started workflow.
You can define sets or Ztabel or organisational based agent determination.
The settings are there in ARAP, incoming invoice, document parking .
Workflow for Fi is WS10000052,53,54. these are the subgroup of WS10000051.
Hope this would help you,
Regards
Pankaj